Road and Transport Authority’s (RTA) Dubai Taxi Corporation (DTC) has began remote teaching of taxi operators. This is as moves to make sure the continuation of training and the distributions of services in the current movement and interaction limitations.
The coaching programmes centre on traffic protection guidelines, work pressure, time management, maximum communications with users, in-house regulations, and adapted laws and systems.
“DTC has enhanced the remote training system by introducing the Tamkeen (empowerment) system to deliver a variety of training programmes to drivers. Training materials provided include traffic safety guidelines, time and workload management, customer service and educating riders about key internal policies in place,” says Dr CEO of DTC, Yousef Al Ali.
He also added that “Qualified instructors are tasked to deliver training programmes at DTC’s training centre. Full remotely managed training workshops and discussion panels were held using online audio-visual telecommunication systems engaging more than 45 drivers per day. DTC has high operational readiness to cope with emergencies.”
Initiating an improved coaching program like remote coaching of operators is a section of their efforts to back the countrywide request for taking preventative health and security standards to secure against the COVID-19 outbreak spread. “DTC will continue exerting endeavours to realise its strategic goals of the excellent operation, people happiness and financial sustainability,” Al Ali added.
Also, RTA lately declared the adoption of fresh preventative steps in Dubai transport by setting up health quarantine separators in the taxis to separate the operator from passengers. This is in a move to guarantee the highest standards of shelter for its users, in the structure of the Commission’s continuing endeavours to lessen the risks of spreading disease with COVID-19.
In other news, cyclists and taxi touts have turned to gambling after public transport was suspended because of the pandemic. A survey conducted by the Daily Monitor discovered that youths in the areas of Makindye and Nakawa who used to work in the taxi industry have turned to gambling.